Tactical performance is how effectively your organization sticks to its strategy. It is the driver of focus and consistency.


Adaptive performance is how effectively your organization diverges from its strategy. Adaptive performance manifests as creativity, problem solving, grit, innovation, and citizenship.


Essentially, tactical performance is how well you stick to your plan, and adaptive performance is how well you diverge from your plan. Every high performer needs both.

Taken from There Are Two Types of Performance — but Most Organizations Only Focus on One by Lindsay McGregor & Neel Doshi. Harvard business Review.